North Hampshire CCG is committed to ensuring equality and diversity is central to everything it does. That is in commissioning, contracting and procuring NHS care for the population served and in recruitment and employment of staff.
The CCG’s commitment to equality and diversity is driven by the principles of the NHS Constitution, the Equality Act 2010, the Human Rights Act 1998 and the duties of the Health and Social Care Act 2010 to reduce health inequalities, promote patient involvement and involve and consult with the public.
The CCG uses the NHS Equality Delivery System 2 (EDS2) to develop and prepare equality objectives. The CCG’s equality objectives 2016 to 2020 are set out below. They are monitored at least annually and reported on in our Annual Equality and Diversity Report.
EDS2 helps the CCG meet the requirements of the Public Sector Equality Duty of the Equality Act 2010. These are:
The CCG works in accordance with the Accessible Information Standard. This means the CCG ensures all corporate information such as leaflets, documents and electronic resources is available on request in alternative formats. This includes large print, Easy Read and Braille.
The CCG will endeavour to provide communication support at CCG meetings and events to ensure effective and accurate dialogue with everyone in the population served. The CCG will also try to ensure information contained on its website is as accessible as possible.
If you have any information or communication needs to access CCG information or require communication support at CCG meetings or events you can:
NHS Confederation has produced a Multilingual Emergency Phrase Book - a simple, affordable, lifesaving tool that will ensure that emergency response teams can quickly and effectively communicate with non-English speaking patients in critical situations.
The phrase book translates 21 key triage questions into 41 of the UK’s most commonly used languages including Arabic, Polish, Punjabi, French, Somali and Vietnamese. The phrase book also includes a copy of the deafblind alphabet so that staff can communicate using non-verbal language.