Equality and Diversity

North Hampshire CCG is committed to ensuring equality and diversity is central to everything it does. That is in commissioning, contracting and procuring NHS care for the population served and in recruitment and employment of staff.

The CCG’s commitment to equality and diversity is driven by the principles of the NHS Constitution, the Equality Act 2010, the Human Rights Act 1998 and the duties of the Health and Social Care Act 2010 to reduce health inequalities, promote patient involvement and involve and consult with the public.

The CCG uses the NHS Equality Delivery System 2 (EDS2) to develop and prepare equality objectives. The CCG’s equality objectives 2016 to 2020 are set out below. They are monitored at least annually and reported on in our Annual Equality and Diversity Report.

Reduce health inequalities

Ensure the CCG is compliant with equalities legislation
Ensure agreed equality objectives feature in all aspects of the CCG’s commissioning services activities
Undertake timely EIAs whenever new projects, proposals or policies, commissioning and strategies are being developed.

Build relationships and partnership working in the community

Engage with diverse communities and consult with them when undertaking EIAs and other commissioning activities
Work in partnership with local stakeholders and embed a multiagency approach in the delivery of healthcare services.

Empower staff and developing talent

Create an supportive environment where staff feel empowered
Undertake skills audit and talent management strategy to develop and grow staff from within.

Embed governance and strategic leadership

Embed effective governance arrangements to ensure equality and diversity is a focus in all that we do and deliver
Develop the leadership and management skills to embed a consistent supportive environment for all staff and diverse workforce.

Public sector equality duty

EDS2 helps the CCG meet the requirements of the Public Sector Equality Duty of the Equality Act 2010. These are:

To eliminate unlawful discrimination, harassment, victimisation and other conduct prohibited by the Equality Act 2010.
Advance equality of opportunity between people who share a protected characteristic and those who do not.
Foster good relations between people who share a protected characteristic and those who do not.

Accessible Information

The CCG works in accordance with the Accessible Information Standard. This means the CCG ensures all corporate information such as leaflets, documents and electronic resources is available on request in alternative formats. This includes large print, Easy Read and Braille.

The CCG will endeavour to provide communication support at CCG meetings and events to ensure effective and accurate dialogue with everyone in the population served. The CCG will also try to ensure information contained on its website is as accessible as possible.

If you have any information or communication needs to access CCG information or require communication support at CCG meetings or events you can:

Contact the CCG via email, telephone or post
Contact the CCG via details provided in advertising material for CCG meetings and events.

NHS Confederation has produced a Multilingual Emergency Phrase Book - a simple, affordable, lifesaving tool that will ensure that emergency response teams can quickly and effectively communicate with non-English speaking patients in critical situations.

The phrase book translates 21 key triage questions into 41 of the UK’s most commonly used languages including Arabic, Polish, Punjabi, French, Somali and Vietnamese. The phrase book also includes a copy of the deafblind alphabet so that staff can communicate using non-verbal language.