Concerns, Complaints and Compliments


We are committed to ensuring that NHS services are as good as they can be. We appreciate, however, that sometimes things go wrong and we welcome your concerns, complaints, compliments and comments about any of the services we purchase on behalf of our local population, and also about how the CCG carries out its business.

Click here to download our easy read guide to compliments, comments, complaints or concerns.

The 2018/19 Complaints Annual Report is available to read here.

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NHS Funded Continuing Healthcare and Funded Nursing Care

These services are commissioned on behalf of NHS North Hampshire Clinical Commissioning Group by NHS West Hampshire Clinical Commissioning Group and any complaints and concerns relating to these services should be referred to:

In writing:

Patient Experience and Complaints
NHS West Hampshire Clinical Commissioning Group 
Omega House
112 Southampton Road 
Eastleigh SO50 5PB




0800 456 1633