Fair Processing Notice (Privacy Notice)

Your Personal Information – what you need to know

Who we are and what we do

NHS North Hampshire Clinical Commissioning Group (CCG) is responsible for securing, planning, designing and paying for your NHS services, including planned and emergency hospital care, as well as community and primary medical care (GP) services. We also have a performance monitoring role for these services, which includes ensuring that the highest quality of healthcare is provided and responding to any concerns from our patients on services offered. This is known as commissioning. For further information please refer to the other pages in this section of the website.

Using your information

We need to use information about you to enable us to commission services effectively, efficiently and safely. Our CCG holds some information about you and this document outlines how that information is used, who we may share that information with and why, how we keep it secure (confidential) and what your rights are in relation to this.

What kind of information do we use?

As a Commissioner we do not routinely hold or have access to your medical records. However, we may need to hold some personal information about you, for example:

• Your name, address, your date of birth and your NHS number, contact details
• Details of your GP, what treatment you have received and where you received it
• Details of concerns or complaints you have raised about your health care provision and we need to investigate
• If you ask us for our help or involvement with your healthcare, or where we are required to fund specific specialised treatment for a particular condition that is not already covered in our contracts with organisations that provide NHS care

If you ask us to keep you regularly informed and up-to-date about the work of the CCG, or if you are actively involved in our engagement and consultation activities or service user/Patient Participation Groups

Our records may include relevant information that you have told us, or information provided on your behalf by relatives or those who care for you and know you well, or from health professionals and other staff directly involved in your care and treatment. Our records may be held on paper or in a computer system.

Fair Processing Notice

The Fair Processing Notice covers the kind of information we use, what we use your Personal Data for, what we use non-identifiable data for, who we share information with, how we process information, the safeguards we have in place, and many other aspects of information processing and protection.

Read the Fair Processing Notice by clicking here.

Or read our Covid-19 Privacy Notice by clicking here.